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English FAQ
If you deleted the application and re-installed it later, do not worry. Your purchases are guaranteed. You can easily restore your existing in-app-purch...
Mon, 5 Apr, 2021 at 11:10 AM
These are the steps if you decide to delete your account and data associated with it (starting version 2.0.0). 1. Open the app and click on the "Ac...
Sat, 3 Apr, 2021 at 9:01 PM
On App Store If you wish to request a refund, please check Apple's support page. On Google Play If you wish to request a refund, please check G...
Sat, 3 Apr, 2021 at 9:00 PM
Are you trying to use the app, but it keeps crashing in a specific situation or on a certain screen? We’re very sorry that you are experiencing problems w...
Sat, 3 Apr, 2021 at 9:15 PM
Transferring data above app version 2.0.0 If you are using the app with a version greater 2.0.0, you have the possibility to set up an account. If you&#...
Wed, 12 Jan, 2022 at 5:55 PM
The Big Day offers you a possibility to change your countdown design the way you like it, by using custom layouts. Just follow these steps: Launch the ...
Wed, 12 Jan, 2022 at 5:52 PM
If you don't have access to all of the photos you want to use as a background for the countdown, here's the solution to your problem: Since ...
Sat, 3 Apr, 2021 at 8:41 PM
Don't miss the chance to use the lastest version of The Big Day. Benefit from the latest feature improvements, enhanced usability and backup your data –...
Mon, 5 Apr, 2021 at 11:31 AM
I want to use the app after my wedding to get anniversary reminders. Does the app have this feature?
We are very pleased that you want to continue using the app after your wedding. The Big Day offers you the option of using the countdown function even afte...
Wed, 12 Jan, 2022 at 5:47 PM
Collaboration with your partner, helpers and friends was added with version 2.1.0 of The Big Day app. Please ensure that you have the latest version install...
Mon, 19 Jul, 2021 at 8:58 PM